Privacy Policy

This Privacy Policy explains how Preplates ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from our website [https://www.preplates.com] (the “Site”).

By accessing this website, placing an order, or otherwise interacting with us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

We may update this policy from time to time. Any changes will be posted on this page with a revised "Effective Date" above.

1. Information We Collect

To fulfill your order and provide customer support, we collect the following types of information:

  • Your name, email address, billing and shipping address, and phone number

  • Payment details (processed securely via Shopify Payments, PayPal, or other trusted gateways)

  • Details of the products you order

  • Optional information you provide (e.g., when contacting us for support)

This data is collected when you place an order, subscribe to our mailing list, fill out forms, or otherwise engage with our site.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Provide customer support

  • Send you order updates or important notices

  • Communicate with you if you opt in to our mailing list

  • Improve our website and services

  • Comply with legal and regulatory obligations

We only use your personal information when legally permitted, including with your consent, to perform a contract with you, or to pursue legitimate business interests.

3. Sharing Your Information

We only share your personal data when necessary, including with:

  • Shopify – our e-commerce platform provider, for order processing and store functionality

  • Payment processors – such as Shopify Payments, PayPal, or Stripe, to securely process payments

  • Email marketing providers – if you opt into our list, for sending updates or special offers

  • Corjl – if you purchase editable templates, for enabling access and functionality

  • Legal or governmental authorities – if required to comply with the law

We do not sell or rent your information to third parties.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Typically, this means we’ll keep order-related data for up to five (5) years for tax, accounting, and legal compliance.

5. Data Transfers

Our store is hosted on Shopify Inc., which may store your data in the United States or other jurisdictions. By using our website, you consent to the transfer of your information outside your home country, including to countries with different data protection laws.

6. Your Rights (for EU & Relevant Territories)

If you reside in the EU, UK, or certain jurisdictions, you have the right to:

  • Access the personal data we hold about you

  • Request correction, restriction, or deletion of your data

  • Withdraw consent for marketing communications at any time

  • Object to our processing of your data where we rely on legitimate interest

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please email us at: support@preplates.com

7. Marketing Communications

If you opt in to receive emails from us, we may send you updates, offers, or product announcements. You can unsubscribe at any time via the link in the email or by contacting us directly.

8. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Shopify and our third-party services maintain strong security standards.

9. Contact Us

If you have questions or concerns about this policy or your personal information, please contact us:

📧 Email: support@preplates.com
👤 Data Controller: Jey, Owner of Preplates